The following Customer Reviews were excerpted from www.homestars.com
" Laminate Flooring for Entire Home I’ve had about 3 contractors bail out on this job because of the complexity of the corners, angles, and the just overall shape of the home. I was then referred by a friend Jodi couple of floors below mine to use Alliance. I went to their shop, found the laminate flooring I wanted, and they recommended me to use the QuietMax underlay which meets my building code. They were even professional enough to have this form in which they will warrant your floors if the proper procedures were done. 1. Ripped up the carpet, then they measured temperature, and leveling. 2. Then used concrete or some sort of filling to fill up so that floor was straight and even. 3. They waited for it to dry for about 2-3 days, then started the laminate flooring. They finished in less than 2 days, let me inspect it, then cleaned up. It was flawless, I even stepped on every single area of the laminate flooring so that it doesn’t “squish” downwards and it was hard like hardwood floor which is exactly what I wanted. Although during this process, one of their workers scratched up my washer as they needed to move it out of the way (I take half the fault). I explained to the owner Lehel the situation, and his worker did admit it (which I appreciate the honesty a lot, you don’t get this often) and they were going to pay for it to get it fixed. Since they aren’t specialized in this, and don’t want to do a poor job in fixing the scratch, they asked me to hire someone and they will pay for it which Lehel sent me a cheque 3 business days later. So these guys are not only great workers, but honest business owners as well. They really do take care, and one of the most important thing is that they answer their phones. Even though I am probably a nightmare client, and call them like 5 times a day wondering about status, they were always patient with me and worked with me through this process. I just have to say, it was overall a great experience and will definitely recommend people to them without hesitation. Jeremy Downtown Toronto, ON "
" Carpet Installation I recieved three quotes for simmilar carpet. Alliance was the best price by hundreds. Thier installers were fast and professional. Would very gladly recommend for pricing and installation. R. D’Andrea Painting Contractor "
" Livingroom, kitchen laminated flooring On Saturday we sat down and agreed on the cost according to my measurements, on Monday an istaller took measuerements, on Tuesday I agreed on the final estimation and price(very good one), on Thursday the installer came back to prepare the site for installation, on Friday another installer came, worked 11 hours and finished the job, Fast, affordable, reliable, EXCELENT. "
" Hardwood floor installation We have a 100-year-old home that had the original hardwood floors, which were in pretty bad shape. We researched a number of companies and visited several showrooms before settling on Alliance to replace our floors. Lehel and Susan spent hours answering our many questions, sent an installer to our home twice to give us advice before we entered into a contract with them, and allowed us to borrow wood samples to test in our home. We’re extremely pleased with the final product and with Alliance’s ability to do this work efficiently on short notice and in a short timeframe. Our only negative comment would be that Lehel and Susan hire contractors/subcontractors to do the work, and it seemed that this led to a number of miscommunications amongst the various players. Also, the crew’s clean-up job fell quite short of what we had hoped – the dust and dirt took hours to clean, and the installers left old pieces of trim and extra wood in various places around our house (closets, backyard). Having said that, we do feel that whenever concerns were raised with Lehel, he took steps to correct them. Overall, we’re pleased with Alliance and would recommend them for hardwood floor installation. "
" Hardwood floors and Stairs Given my lack of knowledge about hardwood floors, I was pretty apprehensive about the whole process of installing new hardwood in the upstairs and on the stairs of my new house. But both Susan and Lehel made me feel comfortable and at ease the moment I stepped in the door. You don’t feel like you’re dealing with a company. They feel like family. They do everything in their power to not only educate, but make sure that you’re comfortable with your choices. I priced a lot of flooring companies before coming to a decision and going with Alliance. While there were cheaper estimates out there, none of those companies could even come close to matching Alliance’s customer service. I was on a very tight deadline before I moved into my house and I needed everything in place before the big day. Lehel made sure his guys repaired my sub floor, installed my floors upstairs and finished the stairs in a total of five days. After everything was finished, he called not only once but three times to make sure I was satisfied with the job. When I pointed out one minor problem, he sent his guys over the next day to fix it. It took five minutes and they left. I would definitely recommend Alliance Flooring to anyone. Thank you for a great job well done! I would highly recommend Alliance to anyone. "
" On-site hardwood flooring Lehel and Susan were a pleasure to deal with. From arranging the estimate, installation and finishing – it all went smooth. We are very happy with our on-site finished floors. Lehel was very knowledgeable in providing information about the differences between on-site finished hardwood and pre-finished hardwood and we’re more than pleased with how beautiful and smooth our floors turned out. Their installers were on time, friendly and trustworthy. I had no problem leaving them a key to complete the week long job. Thank you for a great job well done! I would highly recommend Alliance to anyone. "
" On-site hardwood flooring Lehel and Susan were a pleasure to deal with. From arranging the estimate, installation and finishing – it all went smooth. We are very happy with our on-site finished floors. Lehel was very knowledgeable in providing information about the differences between on-site finished hardwood and pre-finished hardwood and we’re more than pleased with how beautiful and smooth our floors turned out. Their installers were on time, friendly and trustworthy. I had no problem leaving them a key to complete the week long job. Thank you for a great job well done! I would highly recommend Alliance to anyone. "
" Hardwood flooring and carpet installation Pre-installation: Dealing with Lehel and Susan was a breeze! They were professional, very knowledgeable, and displayed no pressure sales tactics as we were making our decisions, which was very much appreciated. Lehel is a pretty funny guy too! Installation: At the last minute and to accommodate the painter, Lehel demonstrated great flexibility and agreed to a change in the installation dates. There was an approx. 1-week delay in the completion of installation (i.e. baseboards, doors); however, once completed, the floors looked great including the carpeting. Post-installation: We uncovered a billing error, called Susan and she immediately corrected it without a hassle which was great. We were disappointed with an additional charge for the cutting of the doors; it was not included in the written contract which was our oversight, but we clearly remember it being discussed in the pre-installation. Couple of regrets: #1) Lehel had forewarned us about not getting the cement floors perfectly levelled; to save on cost, we opted to not get them done and regret it now. The hardwood flooring is already showing some gaps because of the uneven base. #2) Be sure to think long and hard about dark hardwood; it looks amazing when clean, but shows EVERYTHING and needs daily attention! All considered, we would highly recommend Alliance Flooring and wouldn’t hesitate to use them again in the future. Thanks Lehel and Susan! "
" hardware and laminate floor installed by Alliance Floor Source I have hardware and laminate floor installed by Alliance Floor Source this summer. Susan is a very pleasant sales/marketing lady to work with. She has good sense of color coordination and good knowledge of different floor material. And she is very patient and understanding. She is very helpful. I am very impressed by the professional way Lahel has shown from site visiting prior to the sale, after the sale and installation management. I appreciated that he took the time to discuss my concern and make recommendations suitable to my house situation. He showed his caring when there is concern and addressed it to my satisfaction. The people laid the floor were courteous and the workmanship is very good. "
" Bamboo Flooring I found this company after doing a Canada411 search and am so glad that I did. The company’s customer service is what first hooked me – Susan was helpful and knowledgeable but NOT pushy. Once we started talking pricing, I was pleasantly surprised as everything was reasonable – flooring, installation, etc. My wonderful experience with the Alliance team continued after I signed the papers – everyone that I encountered was incredibly friendly and very professional. When the time comes for me to do another flooring project I will without a doubt look no further than Alliance! I will also continue to endorse Alliance to anyone who will listen! Thanks for the BEAUTIFUL floor and the unforgettable experience! "
" Hardwood Flooring These people are really easy to work with. They were quick to respond to my request for quotation; gave me an itemized quote and all work was completed on budget and on time. In particular, the installation work was superb. They did a great job of matching the wood with flooring I already had installed elsewhere. The attention to detail, eg. fine detailed scroll cuts around my stone fireplace, was a real work of craftsmanship. "
" Installed engineered flooring I’m glad we chose Alliance Flooring for our engineered floors. They were very flexible, and able to work within our schedule of other sub trades, and the work floor is excellent, especially the details around the open stairs, and transition to tile. "
" Bamboo Floor Installation My floors were a mess!!! I had engineered hardwood (floating) over an uneven concrete sub-floor and the hardwood would sink in many places when walked upon. After reading many Homestars reviews, one Saturday I decided to visit the Alliance showroom to get inspired and to find a solution. I received great service in the showroom and Lehel made an appointment to come at my earliest convenience to assess the floors. Once the contract was signed, his team came in, removed the existing floor, levelled the concrete, installed the floor and even put in an great pattern with in a contrasting wood on the floor. The work was done professionally, on time, on budget and with minimal disruption to my life. I would highly recommend this team of dedicated professionals to anyone. "
" Stain and Refinish hardwood floors I was introduced to Alliance Floor Source via Homestars and was impressed by their stellar rating. I contacted them for an estimate and received a very quick response from them. During the initial appointment, we were impressed by Lehel’s professionalism and enthusiasm for his work and thus, decided to hire this company to stain and refinish our existing hardwood floors as well as our staircase. The finished product (ebony stain with a matte finish) is perfect and I am extremely happy with their service. I am also impressed by Lehel’s professionalism and his desire to please his clients. He went out of his way to replace a handrail bracket (that was misplaced by a painting company I hired) and even assumed the cost. Unfortunately, a few months after the job was complete, I had an accident and damaged my floors. Some carpet cleaner was spilled on the hardwood floor and corroded the finish and part of the stain.=( I rehired Lehel’s company and they were able to repair the floor so that the blemished area blends seamlessly with the rest of the floor. Overall, I am very happy with the quality of product and service this company provides and I would definitely rehire (already did!) and refer to others! Thanks Lehel! "
" New Flooring I could not be happier with the laminate flooring Alliance installed in my new condo. They pulled up and disposed of the old carpet and installed the flooring as promised and on time. The whole process was seamless. It was a pleasure dealing with Susan, John & Lehel. I would recommend Alliance without a concern. "
" Laminate flooring in bedrooms; carpet on stairs The work was very professionally done. The installers were neat and tidy in their work and cleaned up carefully. Lehel and Susan were very accommodating in organizing the job. I was very pleased. "
" repair water damaged flooring I am a contractor that was in need of a repair to a newly installed floor in a basement that had to be done professionally and fast. I looked at Homestars for assistance and truly found the best flooring company that I have ever dealt with. Susan booked a repair for me within 2 days of speaking to her. I was short 3 pieces of flooring to complete the repair and Susan went out of her way to arrange for 1 box of product to be ready for pick up. The installer then came the following morning to install the 3 pieces that were short. I have been in business for 9 years and dealt with many flooring companies, and I can honestly tell you that Alliance is a true believer in customer service. I have since given Alliance all my future flooring contracts. "
" Flooring Great work! The Alliance installed engineered flooring in our condo in downtown Toronto very fast with high quolity and according 100% thecnical requirements. It was a pleasure working with Lehel,Susan and all Alliance staff. We definitely will recommend Alliance to all our friend. Thank you for a business! "
" replace kitchen flooring I met all of the staff at Alliance over several trips in an effort to decide between engineered or solid hardwood flooring. Every one of them was pleasant, informed, and offered me the opportunity to “take my time”, select samples to take home, and make a reasoned decision. The flooring that I ultimately ordered arrived within a few days, was delivered within the time parameters promised, and it was beautiful. I have already recommended this company to several of my friends. It truly was a pleasure to deal with Susan, and the rest of the staff at Alliance. "
" Renovation in basement family room, kitchen and bedroom We were in need of the laminate flooring ASAP and when we called Alliance Floor Source they were amazing. We were able to order the laminate over the phone and complete the entire transaction via email and phone. We even were able to pick-up the laminate ourselves one day later. "
" Renovation in basement family room, kitchen and bedroom We were in need of the laminate flooring ASAP and when we called Alliance Floor Source they were amazing. We were able to order the laminate over the phone and complete the entire transaction via email and phone. We even were able to pick-up the laminate ourselves one day later. "
" Carpet & Runner Installation I hired Alliance to install carpet for my second floor, as well as a runner for the stairs. Susan was extremely helpful during the selection process and was very patient in following up with all my questions. After the carpet was installed, I wasn’t completely satisfied with how it looked (the pattern was off). I initially thought it was an installation error, so a few months later, I contacted Alliance to complain. Lehel responded immediately and came over the next day to inspect the issue. I was impressed – even though I had let quite a few months pass by before I contacted Alliance (I got really busy), Lehel still treated my complaint with utmost concern and a sense of urgency, even though this project was already fully paid for and completed many months ago. It turned out to be a manufacturing defect, and he took care of the re-ordering and re-installation process from beginning to end. It is obvious that Alliance truly cares about their customer’s satisfaction. They could have easily brushed off my concerns and given me a hard time because so many months had passed, but they didn’t. Now I have a newly replaced carpet and runner that look wonderful. If you are looking for a trustworthy company, and want confidence and peace of mind that you will be taken care of, go to Alliance Floor Source. Thank you Lehel! "
" Floor sanding, staining and engineered floor installation. We purchased a 3,600 sf condo which had old style parquet flooring and three bedrooms with carpeting on cement. Alliance sanded the parquet and tinted it to perfectly match the Espresso engineered flooring we had chosen for the bedrooms. We couldn’t have been happier with the look. In addition, we had a small A/C leak on the newly stained parquet and the repair they did is invisible. Would not hesitate to recommend them. "
" 2nd Floor & Stair Carpeting After we purchased a resale home one of our first pre-move-in projects was to re-carpet the entire 2nd floor and install a runner on the staircase. After reading many of the reviews on HomeStars we choose Alliance and are very happy we did. Lehel and Susan were very friendly, gave us great advice on the different products and a fair price. On short-notice Lehel was able rearrange his schedule to do all the measurements during one of our already arranged pre-move-in visits to the house, which saved us a subsequent visit, and Susan arranged the installation on the day we wanted. A few days after the 2nd floor installation Lehel came by to ensure we were happy with it. Unfortunately, the stairs needed a lot of work before the runner could be installed, but Alliance patiently waited for us and, since we were doing all the staining and painting ourselves, gave us advice. Within a couple of days of completing the staircase renovation one of their installers returned and installed the runner on our circular staircase. The new carpet looks great and we would strongly recommend them. "
" Flooring demolition and installation We had flood damage to the existing hardwood flooring in our condo and after waiting half a year for the insurance contractor to arrange the replacement (with no start date in sight), decided to take the cash-out and find our own flooring people. We were very lucky to come across Allliance Flooring Source! They were prompt, up front, professional and courteous. Starting the from the fair estimate we were given (which they guaranteed even when an unexpected hitch resulted in an extra day’s work for them) to the completion of the job, we were very very happy. The demolition team thoughtfully put up plastic sheets on the lower 3/4 part of the walls and the flooring group left the place nicely swept clean. The flooring looks great. We definitely recommend – Four thumbs up (both of us combined)! "
" Alliance, namely Lehel and Susan, were able to assist us right through the decision making process of choosing the right type and color of floor, to ensuring the cement underlay (over radiant heating)was level, to the installation as well as the final touch-ups. After dealing with a number of trades in the last year, I was impressed by the professionalism and work ethic demonstrated by Alliance. All calls were returned quickly, all appointments were kept and any changes to the schedule were mostly due to our issues with the other trades. Lehel was accomodating as well as flexible and our installation went smoothly and quickly. It was a positive experience and I would not hesitate to recommend Alliance. "
" We were moving into a house and had the 2nd floor carpet replaced. We found Alliance from Homestars and have been very happy with them. Lehel, the owner, and Susan, the sales representative, are excellent individuals. They are extremely pleasant to be around and are very patient to give us personalized information on different flooring options and the finer differences between different materials. The educational experience has been quite enjoyable. In the end, they were able to find us an excellent deal from Beaulieu on a top-of-the-line but discontinued model, which was cheaper yet of better quality than the model we initially wanted. Furthermore, they helped us meet our tight move-in schedule by booking alternate carpet installers when their own were unavailable. On installation day, it turned out that Beaulieu had mixed in a roll of wrong carpet (same colour, lower quality) in their shipment; Lehel and Susan dealt with it professionally and got us proper replacements within a week. The new carpet is now one of the best parts of the house that we enjoy. We highly recommend Alliance’s services. "
" Excellent service, done on time and excellent quality work. No hassles with scheduling. Good selection of wood to choose from and everything was done on time. Got engineered wood floors. Would definitely recommend this to a friend. "
" If you need carpet, I would recommend them. They gave the best pricing from my searching around. They had good help and the people who installed the carpet did a good job. There were no problems. "
" Great company. Friendly service. Gave honest advice and were very understanding. I would really recommend this company. It is a husband and wife team and they offer big company efficiency with family business attention to detail. Very knowledgeable of the industry. Good pricing as well!! "
" We bought a condo and were in a hurry to move because our cat was sick and couldn’t handle stairs anymore. Susan was very sympathetic and rushed to have the old broadloom taken out and lovely engineered wood flooring put in. She made everything easy and at a great price. "
" As landlords, we knew we needed some fast and qualified help when a basement apartment was affected by the huge rains we experienced in Toronto this summer. Alliance Floor Source met our need quickly and professionally, without huge costs. Thanks Alliance! "
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We had hoped to have laminate installed in the three remaining carpeted rooms on our arrival from Ottawa, before our furniture was delivered to the condominium. We had just two days to spare. We selected a company and on the morning that they were to install the contractor called to say that he had to go to the dentist and would try to come later. We lost all confidence in this company.
We were desperate and went on to the Internet to see if we could find someone who could get us out of a difficult situation. Fortunately we picked Alliance and asked Lehel if he could help. That same afternoon he had a worker come to measure the area.We understand that the supplier, who had the pattern that we wanted, had actually closed for the day and the worker insisted on having the store opened to meet our needs. The next day his contractor started and continued until the work was finished. The work was first class and we were in good shape to receive our furniture.
It is apparent that the flooring business has many untrustworthy companies, fortunately we found Alliance and Lehel. "
" As an Interior Decorator of high-end condominiums, I am very pleased with the workmanship & service I received for a large condo renovation at the Palace Pier. Lehel, Susan, & Tina are very professional and knowledgeable. Their staff were courteous & respected the Condominium’s Rules & Regulations with ease. Concerns were addressed immediately and my clients are thrilled with the end results. I will continue to enlist the services of Alliance for future projects. "
" The mark of a good company is how they respond when there’s a problem. After our bamboo kitchen floor was laid, it was apparent that one mis-matched batch had been sent/used in error. Though it took a couple of weeks to sort it out, the folks at Alliance (and our hardworking installer, Mohammed) soon made it right. We’re very pleased with our new floor and the service we received, and we’ve already recommended the company to several friends. (It must also be noted that Susan is a delight to work with: friendly, professional, knowledgeable and not a bit pushy!) "
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Found Alliance flooring highly recommended on homestars and redflagdeals forums. I called around 5 places and the best price quoted and most knowledgable replies were from Alliance.
Lehel showed up on time to do my quote and was very detailed in his estimates and measurements. On the day of the refinishing work, Lazlo was also very friendly and showed me all options to re-staining the floor. Floors were done beautifully and on time as promised. My friend who is a part-time contractor even commented on how nice the floor looked (he offered to do it cheaper but that was after I had found Lehel and put a deposit down).
I was also able to save a bit of money too, since I didn’t use any stain and went with a natural look and did varnish only. They were nice enough to credit me some money back as well.
Only draw back is they can’t take credit card over phone (must physically bring card into their store) but at least you can see some of the samples and paint stains. I would definitely use them again or recommend my friends to them.
PS – I realized that Lazlo had put 3 large garbage bags full of sawdust and some large tins of chemicals. But when the garbage guys came around, they literally ripped open each garbage bag to take a look and decided not to take any of it away. I’ll have to call to remind Lehel that they should be taking away that garbage as well, rather than leaving it to the customer to dispose of, since the City of Toronto now does not take away renovation garbage. "
" We recently renovated our house,we laid down new harwood floor.We heard about Alliance from our friends ,they hihgly recommended them!We were happy with the price,the service what they’ve affored to us!!! Thank you guys,you’re awsome!!! "
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Alliance is great for floors – both re-finishing and the laying new floors. The Alliance team was punctual and courteous and completed the job in a very tight timeline. Most of all, Lehel and Susan were friendly and easy to deal with – no slick sales pressure at all.
The areas that Alliance is less strong are the ‘extra’ work we had done (including installing new baseboards throughout the house, re-finishing some wood edging / banisters and clean up). This work was not up to the standard of their floors. That said, Lehel did get bring his people out again to try to undertake the repairs.
All in all, if you want friendly service and beautiful floors we would recommend Alliance. If additional work is required beyond the excellent flooring skills, use a bit of caution. "
" My wife and I bought a new home and had our oak stairs matched to a colour of laminate flooring we liked and planned on doing. When it was time to do the floor, we found it was discountinued from the manufacturer and not available any longer. We were heart broken. We envisioned our new home with the Oak Stairs matching the floor and now this did not look like it was going to happen. So the search began to find something close in colour and style. We could not find anything. A visit to Alliance Floor Source proved very rewarding. Lehel & Tina Fabok, (owners) were very helpful and informative. They have been in this business for a long time and have many relationships that can help anyone. To make a long story short, Lehel contacted the manufacturer and was able to find and secure enough of the flooring we needed to do the job. My wife and I went from not being able to complete our dream vision of our new home to now its possible, thanks to Lehel. Yes Alliance Floor Source is a store that you can count on to get you what you need, when you needed and for a fair market price. EXCELLENT, EXCELLENT, EXCELLENT !!!!! "
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I recently renovated my house and I used Alliance Floor Source to replace the hardwood floors throughout my main floor.I was very pleased with their service.They delivered as promised on everything from estimates to installation,which was complately professionally.
I highly recommend this company!!! Thank you Alliance Floor Source! A++++++++++! "
" Alliance Floor Source was amazing. Susan and Lehel were very knowledgeable and extremely helpful with the selection and installation of flooring in my loft. The installers were great and went beyond their duty at times to get the job done, and done well. Overall, Alliance Floor Source is organized, professional and offers quality product and service. "
" The staff at alliance flooring did a great job at refinishing our hardwood floors. Their attention to detail, such as trying numerous stains on the floor to help us pick the best colour was greatly appreciated. They did an incredible job with the clean up afterward. Overall it was an incredible experience and our home is revitalized. I would definitely recommend their services to friends and family. "
" I found Alliance from an ad in the Yellow Pages and could not be happier with the flooring that they provided me. I was completing a renovation on a project and needed to get hardwood floor that would match the existing hardwood flooring. Since it was an older building this was not such an easy task. After talking to several other companies I finally spoke with Alliance and they were able to get me the flooring I required at a much lower price than their competitors. Within a couple days of ordering, I got my flooring and was pleasantly surprised by its quality. "
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After researching several companies we decided to proceed with Alliance Flooring Source to install hardwood throughout our new home. We had over 1700 sq. ft of hardwood installed, three flights of stairs stained to match our color choice, and carpet runners put on all stairs. In addition, we also had approximately 300 square feet of hardwood installed in our mother’s home.
I was highly impressed with their customer and installation service. I would highly recommend them for your flooring needs. "
" I hightly recommend Alliance Floor Services. I did a blind search for hardwood installers off the internet and the only real due diligence I did was to speak with the firms over the phone. I ending up selecting Alliance and couldn’t be happier. They changed their schedule to squeeze me into my tight schedule. The installer laid about 350sqft across 2 hallways, a kitchen and a seating area in about 14 hours. (My buddy is a general contractor and estimated double the cost and time.) The installer was friendly, professional, and courteous. Would definitely hire these guys again for similar work. "
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After contacting several flooring companies, a representative from Alliance Floor Source came to our home to look at the job and give us a quote. He was professional and knowledgeable. He helped us to choose the type of wood, and gave us advice on the different brands.
We were essentially re-flooring our entire house. With our home being over 90 years old, there were some tricky spots, but the installer was not phased. He did a quick and efficient job, and worked with the troubled spots beautifully.
We are extremely pleased with how well the floors turned out. We highly recommend Alliance Floor Source. "
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We had our flooring done in August. I was very excited about the project because Lehel came across as very knowledgable when he did the estimate. The quote was professional looking and the price was reasonable. The product was delivered as promised and I was assured that the job would take 3-4 days and would therefore be done by the end of the next week. Unfortunately, the work ended up dragging for over 2 weeks because insufficient materials had been ordered. My main concern with the service is that they took our key and have not yet returned it. I have been assured several times over the phone by Susan that the key has not been lost and that I will get it back shortly, but more than a month has passed and I still do not have my key. Also, a cracked piece of trim broke off of our stairs and when I called to report it, I was told by Lehel that someone would call me and come out in the next couple of days. This was three weeks ago. I am not confident that I will be able to receive any after installation service from this company. In fact, I was asked to sign for the balance of my payment by Susan before the job was completed but I refused. I am now very glad that I did not trust them to finish the work after they had been paid. The work is satisfactory overall although I think they should have installed the stairs before the flooring so that the flooring would not have gotten chipped and spots of glue on it.
Review update November 16th, 2007. Alliance got in touch with us and fixed the few problems we were having. They also reimbursed us for most of the cost of rekeying our locks. We are happy with our flooring. "
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The service, and quality of the work was impeccable.
They completed the work for me on very short notice, and were extremely reasonable compared with other companies.
The refinished floors make the inside of the house look like new.
They are highly recommended!!! "
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I am quite picky and particular when it comes to my private home and was quite nervous about who would do my floors! Alliance Flooring was chosen after a few interviews I had with other companies and individuals. They came out head and shoulders above the rest.
Not only did they make me feel confident that they could do the job, but had a lot of selection in their store and they spent an hour with me explaining all the different options. I was allowed to keep 4 samples in my condo for a few days as I had a hard time deciding between a few types of wood and colours.
I had an extremely busy schedule, as I was traveling a lot and the week I booked them was between my Calgary and Vancouver trip so they had literally a week window to work with me before I had to be off on another trip. When he came over for the quote he measured everything and told me it would take them a day maximum 2 days to do my job which amazed me as others said anywhere from 2-4 days! So in Calgary I called and booked them to go ahead, it just felt right!
There were 2 guys that did the job and they were focused, friendly and professional. The first day they were almost done, the next day they finished in a couple of hours.
They took out all the carpet, under pad and nails from 3 rooms, installed floors including 2 large closets, put in corner round, took out and put back a closet sliding door, cleaned up (sweeping) and left me with floor cleaning kit as a thank you! Fantastic!! "
" We are very happy with the installation of our wood flooring . Our apartment has a dramatic new look and we have recommended Alliance Floor to all our friends. Lazlo, the installer, is wonderful! "
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Many samples were delivered and the floor was installed exactly on time and to my exact specifications.
Although the existing ceramic tile floor was difficult to remove, the workmen were cheerful and happy to go the extra mile. I highly recommend Alliance Floor Source and will continue to utilize them for my clients. "
" Lehel was more than helpful and went the extra mile to keep me happy with samples, product information, a competitive price and work installation schedule. Susan in the office was very helpful as well. My Wife and I are very happy with the fit and finish of the installed floor and we have told 2 of our friends to call Lehel to do their projects. He has a contract to do one of them next week! I am sure they will be as happy as we were with our experience in dealing with everybody at Alliance. "
" They had an excellent selection and great prices. The sales staff was very knowledgeable and helped me a lot to come up with the ideal solution for my needs. The installers were very polite, efficient and provided high quality service. I’m very happy and will definitely use them for my next project. "
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I am an Interior Designer and wanted to “test out” the quality of Alliance’s resources before specifying them to my client’s.
They were absolutely fantastic and did an amazing job re-finishing some flooring in my residence.
I would recommend them to you and to my clients! – Sue "
" Through the past 7 years Alliance Floor Source has provided carpet and hardwood flooring for variety of flooring projects. Their ability to provide the service, fair pricing and follow-up has allowed our firm to proceed with the balance of our projects without any concerns regarding the flooring component. Their ability to perform has allowed our general contracting firm to receive compliments from our clients. There is no doubt that our working relationship will continue. "
" Alliance Floor Source was the original installer of the hardwood floors in our new condo. When we ran into water damage problems, no fault of the installer, Alliance offered timely and fast service to repair the damage, offering sound advice along the way. To anyone contemplating installing hardwood floors, I can highly recommend them. "
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Excellent customer service and quality of work. We were very pleased with the honest advise from the sales rep and the timeliness of the work. We had them install carpet in our basement and were very pleased how quickly they completed the job as well as the quality of the work done.
We highly recommend them for any future flooring needs. "
" Alliance made the whole job simple from start to finish and the work was done quickly and efficiently. I picked them at random out of the phone book but was very presently surprised at hitting a winner. I will use them again "
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My wife and I are very pleased to have selected Alliance Floor Source for our flooring renovation project.
One word describes the installer: “Super”. The same word describes the attitude of the sales and service staff at Alliance Floor.
We highly recommend them. For more info, please feel free to call me at 905-886-3314
Ami "
" We had a great experience with Alliance Flooring. They were very informative right from the start. The guys worked very fast and it was a job well done. I am pleased with their service and their performance! "
"
We recently purchased a condo and were looking to install laminate flooring.
Susan at Alliance Floor Source met and exceeded our expectations.
Susan was friendly, helpful, knowledgeable about products and services and provided a very reasonable price for our flooring.
She provided us with information and tips on installing the flooring which helped a great deal for me, a first-time laminate installer.
The service provided was excellent. Susan even came personally on a cold and blistery January evening to deliver some additional items needed for our installation.
Overall, Alliance Floor Source is a great place for your flooring needs. Service and quality can’t be beat. I would not hesitate to recommend friends, family and colleagues to Alliance and have already done so. "
" Alliance Flooring provided both good service and good price. Their installation was professional and their installers efficient. Our concerns over the type of materials to be selected and used were met with honesty and demonstrated a good knowledge of their products. We are very satisfied with the job they have done for us and would not hesitate to call them again or recommend them to our friends. "
" The first person I encountered was Susan. Lucky me because Susan was enthusiastic, thorough and excellent with follow up. Her customer service skills are excellent. Lehel showed up at my house on three different occassions to make sure that everything was to my satisfaction needless to say I was impressed. Just last week I recommended Alliance to a colleague. ++++ "
We supply flooring products only by the best manufacturers chosen for proven track record of supplying quality products, providing great value, manufacturing standards and environmental footprint.
We have earned our reputation over the past 35 years in Greater Toronto area as a supplier and installer of quality flooring products. Read our reviews on HomeStars to find out more.
We've built our reputation by nurturing long-lasting relationships – taking the time to work through the many options and possibilities available to you. Return and referred Customers are a large part of our business.
The flooring industry is filled with technical jargon – we use plain English and if you wish plenty of detailed explanation to help you make an informed decision about your flooring needs. We will paint you an accurate picture of what is needed.